EON TIMER CALIBRATION GEN 5 BLUETOOTH
the device has connectivity issues with Bluetooth devices (e.g., Smart Sensor or mobile app) and other troubleshooting has not helped.the device is not connecting to GPS and other troubleshooting has not helped (it doesn't apply to the Suunto 3/ 3 Fitness).the battery life of your device is significantly reducing/ is reduced.the soft reset did not solve the issue.a Suunto Customer Support rep has asked you to do so as part of the troubleshooting procedure.Performing a factory reset on your watch may be performed in the following situations: After a hard reset, you must go through the initial setup of your Suunto watch. It will erase all data from your watch, including exercise data, personal data and settings that have not been synced to either or the Suunto app. The factory reset will restore your watch to the default values.
If the above has not helped with the issue you were aiming to solve the hard reset might help. There are specific circumstances under which the soft reset might not solve the issue and the second type of reset may be performed.
the display is frozen in the boot mode (the watch's display shows a downward-facing arrow, "arrow down" issue).the device is not responding to any button presses, taps, or swipes (the touch screen is not working).Performing a restart on your watch might help with the following situations: the second one, the hard reset, also known as the factory reset.the first one, the soft reset, also known as the restart.All the Suunto watches have two types of reset available to address different issues: